Ways To Raise Complaints On Policing: | Phoning our Complaints Management Team on +254 792 532 626/627; +254 773 999 000; +254 772 333 000; +254 780 490 600/601 | Email to complaints@ipoa.go.ke | Writing a letter to the Independent Policing Oversight Authority, P. O Box 23035-00100, Nairobi, Kenya | Visiting a police station to make a complaint | Making a complaint to the Ombudsman | Information to include in your Complaint: Your name and contact details, incident details, officer’s name, witnesses, and any relevant evidence.

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