Ways To Raise Complaints On Policing: | Phoning our Complaints Management Team on +254 792 532 626/627; +254 773 999 000; +254 772 333 000; +254 780 490 600/601 | Email to complaints@ipoa.go.ke | Writing a letter to the Independent Policing Oversight Authority, P. O Box 23035-00100, Nairobi, Kenya | Visiting a police station to make a complaint | Making a complaint to the Ombudsman | Information to include in your Complaint: Your name and contact details, incident details, officer’s name, witnesses, and any relevant evidence.

Contact Us

Regional Contacts

For Any Information Or Help please contact Us through Our Regional Offices!

Nairobi Region:

Nairobi 1st Ngong Avenue, ACK Garden Annex P.O. Box 23035 – 00100 Nairobi.

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(020) 020 490 6000
(+254) 792 532 626
(+254) 773 999 000
(+254) 772 333 000

 

Garissa Office

IPOA House, Off Kismayu Road Behind Hass Petrol Station P.O. Box 1261-70100 Garissa

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(+254) 777 040 400

 

Mombasa Office

Jubilee Insurance Building (Arcade) Moi Avenue P.O. Box 99758-80107 Kilindini

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(+254) 799 019 998

 

Kisumu Office

Central Square Building Opposite Barclays Bank P.O. Box 3560-40100, Kisumu

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(+254) 799 862 244

 

Kakamega Office

Daaron Foundation Trust Building Opposite Nala Community Hospital P.O. Box 1642-50100, Kakamega

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(020) 440 3549

 

Nakuru Office

Assumption Centre Opposite St. Paul University P.O. Box 2400-20100, Nakuru

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(020) 440 1076

 

Meru Office

Ntara Place Building P.O. Box 203-60200, Meru

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(020) 201 7237
(020) 490 6651-9
(+254) 777 490 652

 

Nyeri Office

Nyeri Business Centre P.O. Box 30-10100, Nyeri

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(020) 200 4664

 

Eldoret Office

Kerio Valley Development Authority (KVDA) Annex Plaza P.O. Box 109-30100, Eldoret

Mail us

info@ipoa.go.ke
complaints@ipoa.go.ke

Reach us

(020) 440 3548

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